Empire Electro Reviews
(Rated by 12 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.6
- Customer Service4.4
- Good Value4.6
- Price & Quality5.0
Recent Customer Reviews (12)
Lori Dancer
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Harry Berry
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Gerry Miller
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Michael Werner
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John Aparicio
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Louie Webster
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Josephine Rhodes
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Gary Abron
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Tinka Rosman
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Niklas Muench
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Empire Electro Pros & Cons
Pros
1
Legitimacy and Safety: The website is generally considered legit and safe for consumers, with a valid SSL certificate ensuring secure connections.
2
Extensive Product Range: Offers a wide selection of consumer electronics and domestic appliances from reputable brands like Haier and Neff.
3
Competitive Pricing: Known for offering some of the most competitive prices in the market, regularly checking competitors’ prices to stay competitive.
4
Free Delivery: Provides free delivery on all orders across the UK mainland, which adds value to customers.
5
Experienced Staff: Has over 25 years of experience in electrical retailing with a dedicated sales team available for customer support during business hours.
6
Positive Customer Feedback: Some users have given positive reviews praising product quality and service reliability.
CONS
1
Trust Score Concerns: Some sources report a poor trust score (33%) due to limited owner information publicly available and relatively new domain age (created in late 2021).
2
Communication Issues Reported: A few users have mentioned problems with communication or delays in delivery, which could affect customer satisfaction.
3
Website Availability Issues: At times, the website has been reported as unavailable or showing errors (e.g., error 503), which may impact user experience temporarily.
Empire Electro Features and Benefits
Features
Extensive Product Range
Offers a wide selection of consumer electronics and domestic appliances all in one place, including televisions, audio equipment, telephones, laundry machines, refrigeration units, cooking appliances, cleaning devices, and built-in appliances.
Free Delivery
Provides free delivery on all orders throughout the UK mainland; most single items have free standard delivery, with possible additional charges for certain large items communicated prior to delivery.
Authorized Dealer Status
The company is an authorized dealer for many reputable global brands in consumer electronics and domestic appliances.
Competitive Pricing
With over 25 years of experience in electrical retailing, continuously monitors competitors' prices to ensure some of the most competitive pricing available online.
Expert Customer Support
A highly trained sales team available to offer product knowledge and customer care before and after purchase via phone or email for personalized assistance.
Convenient Shopping Experience
The website makes online shopping impressive yet meaningful by combining extensive product choice with expert advice and reliable service.
Price Match Guarantee
Will match and beat by 5% the difference if a cheaper advertised price is found online from selected major retailers on identical brand new in-stock products, including delivery charges.
Legitimacy and Safety
The website is generally considered legit and safe for consumers, with a valid SSL certificate ensuring secure connections.
Experienced Staff
Over 25 years of experience in electrical retailing with a dedicated sales team available for customer support during business hours.
Positive Customer Feedback
Some users have given positive reviews praising product quality and service reliability.